Receiving Encrypted E-mails From PC-SPEZIALIST Hannover

We only send sensitive information in an encrypted e-mail.
If you use encrypted e-mail communication yourself, you will receive our e-mail as usual and no further action is required.

If you only use unencrypted communication, you will need a password to read our encrypted e-mail.

This is how it works:

1.) You will receive an email with the subject Benachrichtigung über verschlüsselte Nachricht / Encrypted email notification, which contains a link to the web portal. Open the web portal by clicking on it.

Here is an example of the content of the e-mail that will be sent to you:

2.) You can now create a new account in the web portal. Enter your e-mail address and a password of your choice. We recommend storing the password in your password manager (e.g. Enpass).

Note: Not all special characters are accepted.

3.) You will then receive another e-mail from us informing you that the password has been saved.

4.) You will now receive the actual e-mail with the content in an encrypted PDF document called Message.pdf.

5.) Now unlock this file with the previously assigned password.

6.) You will now see our message in your PDF viewer program. Awesome. 👍

Note: If you have forgotten a password that has already been assigned, you can reset it in this way: https://wiki.pcspezialist-hannover.de/books/e-mail-CvA/page/receiving-encrypted-e-mails-from-pc-spezialist-hannover-forgotten-password.