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Open Shared Mailbox

The shared mailbox appears in Outlook for Windows automatically but you need to open it manually on the web, smartphone or macOS.

Web

There are two options:

  1. Pin it:
    1. Right-click on Folders and select Add shared folder or mailbox.
    2. OWA - Open Shared Mailbox 1
    3. Enter the name of the shared mailbox.
    4. OWA - Open Shared Mailbox 2
    5. Click on Add.
  2. Open it in a new tab:
    1. Click on your picture in the upper right and select Open another mailbox.
    2. OWA - Open Shared Mailbox 3
    3. Enter the name of the shared mailbox.
    4. OWA - Open Shared Mailbox 4
    5. Click on Open.
Smartphone
  • Click on your picture on the upper left
  • Microsoft_365_Outlook_Shared_Mailbox_Android_1.jpgMicrosoft_365_Outlook_Shared_Mailbox_Android_1.jpg
  • Click on + in the left menu that just openend and choose Add shared mailbox
  • Microsoft_365_Outlook_Shared_Mailbox_Android_2.jpgMicrosoft_365_Outlook_Shared_Mailbox_Android_2.jpg
  • Enter the shared mailbox you would like to add and click Continue (authentification is handled by your personal account)
  • Microsoft_365_Outlook_Shared_Mailbox_Android_3.jpgMicrosoft_365_Outlook_Shared_Mailbox_Android_3.jpg
  • Nice! 👍

 

macOS

File > Open > Shared Mailbox