Open Shared Mailbox

The shared mailbox appears in Outlook for Windows automatically but you need to open it manually on the web, smartphone or macOS.

Web

There are two options:

1. Pin it:
   1. Right-click on Folders and select Add shared folder or mailbox.
   2. 
   3. Enter the name of the shared mailbox.
   4. 
   5. Click on Add.
2. Open it in a new tab:
   1. Click on your picture in the upper right and select Open another mailbox.
   2. 
   3. Enter the name of the shared mailbox.
      
   4. 
   5. Click on Open.

Smartphone

 

macOS